Your next job is waiting for you

Category: Engineering
Type: Full Time
Location: Brabant-Wallon
Language: EN FR NL

Introduction

Our client, an international well-known company which is active in the development and production of electrical motors and drives is currently growing and hiring a new after sales engineer. 

If you want to join a family business with values ​​and a good working atmosphere, and build long-term relationships with customers, this opportunity is definitely for you!

Tasks

  • Communicate with customer(s), internal team and factories with efficiency.
  • Answer general technical requests (emails, phone calls, etc.).
  • Analyze warranty requests and give proper feedback to customers, following the guidelines and warranty policy.
  • Organize service cases documentation electronically and in hard copies (if needed).
  • Ability to make use of the available systems to manage after sales, services cases, check specifications, generate documentation and reports.
  • Perform inspections (electrical, mechanical and visual) for after sales and quality cases and report accordingly.
  • Perform field visits (technical problem, warranty request, services in general).
  • Respect the rules and guidelines as established by the company and management.

Profile

  • Graduate Electrical or Electromechanical Engineer
  • French or Dutch native speaker and fluent in English (spoken en written).
  • Good communication skills, organized, promptness, problem solving, assiduity and able to follow strict procedures
  • Experience with electric motors and/or previous experience in after sales is a must.
  • Knowledge on Quality systems and Quality tools (such as FMEA, PARETO and ISHIKAWA)

Offer

  • You will be part of an ambitious multi-national company with a high local added value
  • You will be able to build long-term relationships with customers active into the machine-building industry, engineering companies, …
  • You will have autonomy and freedom for initiatives to explore new markets, but also to deal with existing customers and agreements.
  • A full-time permanent contract
  • Your salary will be in line with your skills and experience
  • Additional extra-legal benefits (meal vouchers, group insurance, health insurance and eco vouchers)
  • Bonus benefits

Apply for this position

Allowed Type(s): .pdf, .doc, .docx